Effective Communication

March 12, 2015 by

Leadership and Management – Effective Communication

Date: Thu, 12th Mar 10:00 am-12:00 pm – Space(s) available 15

This Effective Communication Training course is aimed at practitioners who are stepping up into a room supervisory or management role. It will help them understand that their job will be much more effective if they can achieve the co-operation of the people around them in a team spirit. This course forms part of the Leadership & Management Programme designed to support those newly into a role involving more responsibility. However it can be undertaken as a stand alone course as well.

To new Supervisors and Managers ineffective communication can be a barrier to the satisfactory development of the setting and staff.
This short Practical Leadership and Management Training Course course in Early Years Effective Communication will allow those new to a supervisory role to:

Understand the importance of effective communication, both verbal and non verbal
To understand the difference between assertive and aggressive behaviours
To develop their listening skills and ability to “read” people’s non verbal cues
To understand how and when to delegate.

The Leadership & Management Programme consists of 4 courses, Building and Motivating Teams, What is a Leader, Effective Communication and Managing Difficult People.